Holiday Inn Express Swansea - East by IHG

The staff were very kind and friendly, the room size was ideal i stayed here with 2 children. There is a David lloyds right next door and a Harvesters, i personally didn't use either as i was there to see family. Location for driving is brilliant as its not to far from the motorway junction but you cannot hear the motorway from your room. It's a nice and quiet environment.

My family and I have just returned from 2 nights at this hotel and everything was top notch. Our room was very comfortable and clean and overall service was excellent. Breakfast was really good and had a lot of options to choose from. Hotel is also pet friendly which is a major plus as not all hotels accept pets. When we arrived we paid the £30 fee for bringing our dog but the next day Jason noticed that our dog was an assistance dog so he was kind enough to mention that these type of dogs don't have to pay the £30 fee so he gave us a full refund! Thanks again and we will definitively be back!

Pretty standard room, but fine. Bed a bit firm but still slept ok. Good breakfast for the overall included price. Welcoming to dogs but I do think their charge for a dog for 1 night is a bit excessive (£30)

What a great experience! The staff is super friendly and helpful. The room is clean and had everything we needed for our 2 days stay. Definitely going to come back. Thank you!

very nice. room was spacious clean and comfortable. Meal and breakfast was good value. the guy on check in desk was especially helpful as I was in a truck and he sorted out a parking space for me and even coned and put barriers around the truck for me.

Hard to find fault here. Spacious warm room with kettle and hairdryer. Bar beside reception. Excellent hot breakfast, though not sure about the coffee machine.

We used this hotel as a stop off on our way to Wales. The gentleman on reception (I'm so sorry I didn't catch your name but it was the afternoon 19th October) was a absolute star! Very helpful and great customer service helped our large group family (16) out a few times with keys left in rooms and they except dogs! Breakfast was a good selection and the rooms were clean, smelt nice and the lady who serviced the room in the morning was so sweet to my dog despite that he barked at her! Tv was large enough and bathroom was clean! Despite it being next to the motorway I didn't have my window open and didn't hear it at all despite my window backing on to it, there are trees between the hotel and road too! Harvester is just next door too, got a takeout from them and they allow to eat in your room! USB and plug socket on one side of the bed. Thanks again to the staff!

Stayed here recently and had an excellent experience. The staff was incredibly helpful, especially Jason, who went out of his way to make sure we had everything we needed. The breakfast was a definite highlight—10/10! Highly recommend.